Privacy Policy

At BrandDash, we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Last updated: December 2024

Effective date: January 1, 2025

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information

  • Name and contact information (email, phone, address)
  • Account credentials and authentication data
  • Payment and billing information
  • Communication preferences

Technical Information

  • IP address and browser details
  • Device and operating system information
  • Cookies and tracking technologies
  • Usage patterns and behavior analytics

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

To provide, maintain, and improve our services, process transactions, and deliver the products and services you've requested from us.

Communication

To communicate with you about your account, provide customer support, send important notices, and respond to your inquiries and requests.

Personalization

To personalize your experience, customize content based on your preferences, and provide relevant recommendations.

Marketing and Promotions

To send you promotional materials, newsletters, and special offers that may be of interest to you (with your consent).

Legal and Security

To comply with legal obligations, protect against fraud and security threats, and enforce our terms of service.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With Your Consent

We may share your information when you explicitly consent to such sharing.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Encryption

We use industry-standard SSL encryption to protect data transmission.

Access Controls

Strict access controls limit who can view and manage your data.

Monitoring

Continuous monitoring and security audits to detect threats.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request access to your personal information and receive a copy in a portable format.

Correction and Updates

You can request correction of inaccurate or incomplete information in your account.

Deletion

You can request deletion of your personal information, subject to legal retention requirements.

Opt-out of Marketing

You can unsubscribe from marketing communications at any time using the unsubscribe link.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and provide personalized content:

Cookie Type Purpose Duration
Essential Cookies Required for website functionality Session
Analytics Cookies Help us understand website usage 2 years
Marketing Cookies Personalize ads and content 1 year
Preference Cookies Remember your settings and preferences 1 year

You can control cookies through your browser settings, but disabling certain cookies may limit website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law:

Account Information

Retained while your account is active and for a reasonable period after closure for legal and business purposes.

Transaction Records

Kept for 7 years to comply with financial and tax reporting requirements.

Marketing Data

Retained until you unsubscribe or request deletion, or until the data becomes outdated.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers:

Adequacy Decisions

We transfer data to countries with adequate data protection laws as determined by relevant authorities.

Standard Contractual Clauses

We use approved standard contractual clauses for data transfers between our entities.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Parental Guidance

Parents and guardians are encouraged to monitor their children's internet usage and help enforce this Privacy Policy by instructing their children never to provide personal information without permission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page with a new "Last updated" date
  • Sending email notifications to registered users about significant changes
  • Displaying prominent notices on our website for major updates

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

BrandDash

Mabini St., San Fernando City 2000, Pampanga, Philippines

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday:

We typically respond to privacy-related inquiries within 2-3 business days. For urgent matters, please call us directly.